Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Gelco Fireplace Repair in Houston: What to Know First
Gelco fireplace repair in Houston typically runs $185 – $620 depending on what’s failed inside the firebox or venting system, and most jobs are completed in a single visit. We’re an independent Gelco service provider, which means we fix Gelco fireplaces without being tied to the manufacturer’s parts list or their schedule. If you’ve got a Gelco fireplace that won’t light, won’t stay lit, or has started misbehaving in some other way, call (903) 961-6496 and we’ll tell you the price before we touch a tool.
This page is for Houston homeowners who own a Gelco fireplace and want straight answers: what typically breaks, what it costs to fix, and whether it’s worth repairing or replacing. Nathan Corliss and our Houston crew have worked on Gelco units from Montrose to Kingwood, so we know these fireplaces well enough to spot a problem before we even take the glass off.
How Gelco Products Fail – and How We Fix Them
- Gelco direct-vent units & pilot assembly failures: The most common Gelco issue we see in Houston is a pilot light that won’t stay lit. On Gelco direct-vent fireplaces, the thermopile sits directly in the pilot flame, and over time the millivolt output drops. The unit lights, runs for ten minutes, then shuts off. We replace the thermopile or the full pilot assembly with quality aftermarket parts that match Gelco’s original specs, and we test the millivolt reading before we put the glass back on.
- Gelco vented gas log sets & burner tube corrosion: Houston’s humidity does a number on burner tubes in Gelco vented log sets. The stainless burner pans survive, but the steel tubes underneath rust out, especially in older homes near the bayous where the air stays damp. You’ll see yellow flames instead of blue, or flames coming out of the wrong holes. We replace the burner with an aftermarket tube assembly that’s cross-compatible with Gelco log sets, then re-bed the vermiculite or sand so the flame pattern looks right.
- Gelco vent-free fireplaces & oxygen depletion sensors (ODS): Gelco made a line of vent-free fireboxes and log sets with a standing ODS pilot. What we see in Houston is dust and pet hair coating the thermocouple tip on those ODS assemblies. The pilot winds up going out mid-burn, or won’t light at all. The fix is usually a careful cleaning of the ODS assembly and thermocouple, but if the ODS itself has failed, we replace the entire assembly rather than trying to bandage it. Vent-free units have to be right. Carbon monoxide isn’t a thing to guess about.
- Gelco fireplace inserts & blower motor failures: On Gelco inserts that move warm air with a blower, the blower motor bearings eventually wear out. You’ll hear a rattle or a high-pitched whine before the blower dies completely. We source replacement blower motors that match the original CFM and voltage, and we pull the blower, clean the squirrel cage, and bench-test the new motor before installing it. A noisy blower on a Gelco insert is usually fixable without replacing the entire insert.
- Gelco firebox refractory & panel cracking: The refractory brick panels inside Gelco fireboxes do crack, particularly on units that have seen frequent use or that sit in Houston homes with foundation movement. Horizontal cracks near the back panel are usually cosmetic and can wait. Cracks that expose the firebox shell behind them need attention. We replace refractory panels to keep your Gelco fireplace operating safely, and we’ll tell you honestly if a crack is wait-and-see versus fix-now. We don’t sell work that doesn’t need doing.
Styles & brands we work with





Our Gelco Fireplace Repair Process
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Call and talk to a real person: You call (903) 961-6496. Someone answers, 24/7. We ask a few questions about the symptom, then book you a window. No callback forms.
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Arrive in the window, quote before touching anything: Our technician walks in, looks at the fireplace, and goes through his diagnostic checklist. You get a written price before any work starts. The number on the invoice matches the number we quoted at the door.
- 3
Diagnose the Gelco-specific failure: We pull the glass, check the valve, the pilot assembly, the burner, the logs, and the venting. On Gelco units we pay extra attention to the pilot assembly and the burner tubes, because that’s where Houston’s humidity does its worst.
- 4
Parts decision, made with you: Where Gelco OEM parts are available at a sane price and within warranty, we use OEM. Where they’re backordered or priced like they’re made of silver, we use proven aftermarket parts from the same suppliers we use on our other repairs. You’ll know which we’re using and why, before we install anything.
- 5
Repair, test, document: We do the repair, fire the unit, test the full sequence – pilot, main burner, flame sensor, thermopile output – and take photos so you can see what we did. If it’s a gas repair, we check for gas leaks and verify proper venting or ODS operation.
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Put the guarantee in writing, leave it cleaner than we found it: Every Gelco repair gets a written guarantee. If a covered repair fails inside the guarantee period, we come back at no charge. That’s the 365-Day Done Right Promise. And we sweep up before we leave, because Ashby carries ash right in the name and we take that seriously.
See the difference
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AfterWhat Gelco Fireplace Repair Costs in Houston
Most Gelco fireplace repairs in Houston fall between $185 and $620. The spread comes down to what actually failed and how much access the unit gives us. Here’s the plain-dollar breakdown:
- Thermopile or thermocouple replacement: $185 – $285
- Pilot assembly replacement (complete assembly): $250 – $395
- Burner tube replacement on a vented log set: $275 – $475
- ODS assembly replacement on a vent-free unit: $295 – $450
- Blower motor replacement on a Gelco insert: $310 – $520
- Refractory panel replacement (per panel): $240 – $620 depending on the unit and how many panels need replacing
What moves the price: access (some Gelco units sit in tight cabinets that eat time), the age of the unit (older models are harder to get parts for), and whether it’s a single failed component versus multiple. We’ll quote a fixed price up front, so you’ll know the number before we start. Call (903) 961-6496 for a free estimate on your specific Gelco fireplace. Estimates are free. The number doesn’t change once we’ve quoted it.
Why Houston Homeowners Call Ashby Chimney Houston for Gelco Work
We’ve been doing this since 2002, which means we’ve seen a lot of Gelco fireplaces come through Houston homes, from older wood-burning fireboxes in the Heights to gas log setups closer to the Galleria. When you call Ashby Chimney Houston, you get a background-checked, uniformed technician who knows Gelco’s quirks and doesn’t need to spend two hours with a manual to find the problem.
And here’s the thing that matters more than brand familiarity: our guarantee is in writing. The Kingswell Guarantee covers every repair. If a repair fails inside the guarantee period, we return at no charge. We don’t charge extra for that. It’s just how we work. If you’ve got a Gelco fireplace and it’s acting up, call (903) 961-6496. We’ll tell you the price first, explain the work second, put it in writing third. That’s the whole system.
We also service fireplaces and chimneys with components from DuraFlex and HeatShield, so if a Gelco repair reveals a bigger flue problem behind it, we can handle that too without sending you to another company.
FAQs
In most cases, no. If your Gelco fireplace is still under manufacturer warranty, we can often perform the repair using Gelco OEM parts so the remaining warranty stays intact. But if the unit is older and the warranty has expired, quality aftermarket parts will do the job and our own written guarantee covers what the old warranty used to cover. We’ll walk you through which route makes sense before we order anything.
Most common Gelco repair parts – thermopiles, pilot assemblies, burner tubes, blower motors – are in stock locally or available within a few days. Harder-to-find components for older Gelco models may take a week to source, and we’ll tell you that up front rather than stringing you along. The diagnostic visit itself can usually be scheduled quickly, and we’ll quote the repair before parts are even ordered.
If the firebox and the main valve are still sound, repairing a Gelco fireplace is usually the right move. A $300 pilot assembly replacement beats a $3,000+ fireplace replacement any day. Where we recommend replacement is when the firebox shell is cracked, the valve is obsolete and unavailable, or the repair costs more than half the value of the unit. We’ll show you the evidence and let you decide. We don’t push replacements we wouldn’t buy ourselves.
On Gelco direct-vent and vent-free fireplaces, a pilot that won’t stay lit is almost always a weak thermopile or thermocouple, or a dirty ODS assembly on vent-free models. Houston’s dust and humidity make both issues more common here than in drier climates. We’ll test the millivolt output and let you know whether it’s a cleaning issue or a parts issue. Call (903) 961-6496 and we’ll get it diagnosed and fixed.
Yes. We inherit jobs like that regularly – sometimes the first company misdiagnosed the problem, sometimes they installed the wrong thermopile, sometimes they “fixed” it and it stopped working two weeks later. We’ll start with a clean diagnostic, show you what we find, and quote our repair in writing. If we fix it, our guarantee covers it. That’s the Kingswell Guarantee in action.
If your Gelco fireplace needs work in Houston, call (903) 961-6496 for a free estimate. You’ll get a real person, a written price, and a written guarantee. That’s how we do business, and we’ve been doing it that way since 2002.
Written by Nathan Corliss, Owner, Ashby Chimney Houston at Ashby Chimney Houston, serving Houston and nearby areas.